Last Updated: [13 FEB 2025]

1. Introduction

Sico Consultancy (“we,” “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal data when you visit our website [sicoconsultancy.com] or engage with our services.

By using our website or booking a session, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect and process the following data:

2.1 Information You Provide to Us

• When you book a session, contact us or fill out forms on our website, we may collect:
  ✔ Your name
  ✔ Email address
  ✔ Phone number (if provided)
  ✔ Business name (if applicable)
  ✔ Any details you share about your business or inquiry

2.2 Automatically Collected Information

• We do not use cookies or tracking technologies on sicoconsultancy.com. However, some third-party booking/payment systems (e.g. Acuity Scheduling or Stripe) may collect their own data as per their policies.

2.3 Payment Information

• Payments for sessions are processed securely through third-party providers (e.g. Stripe, PayPal). We do not store or process payment details directly.

3. How We Use Your Information

We use the data we collect for the following purposes:

✔ To provide and manage services – Booking, confirming and delivering consultancy sessions.
✔ To communicate with you – Sending confirmations, session details and relevant updates.
✔ To improve our services – Analysing general trends in inquiries and services.
✔ To comply with legal obligations – Ensuring we meet regulatory requirements.

We do not sell, rent or trade your data with any third parties.

4. Data Security & Storage

We implement appropriate security measures to protect your personal data. However, no online transmission is 100% secure.

✔ Your data is stored securely and only retained for as long as necessary for legal and business purposes.
✔ Emails and session notes may be stored for follow-up and record-keeping but are never shared externally.

5. Your Rights Under UK GDPR

Under data protection laws, you have the right to:

✔ Access – Request a copy of your personal data.
✔ Correction – Ask us to update or correct inaccurate information.
✔ Deletion – Request we erase your data, subject to legal obligations.
✔ Restriction – Limit how we process your information.

To exercise any of these rights, please contact us via the Contact page on our website.

6. Third-Party Services

We may use trusted third-party providers for scheduling, payments and communications. These providers have their own privacy policies, which you should review:

✔ Acuity Scheduling – [https://www.squarespace.com/privacy]
✔ Stripe (for payments) – [https://stripe.com/gb/privacy]

We are not responsible for third-party policies or data handling.

7. Updates to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website.

8. Contact Us

For any privacy-related questions, please reach out via the Contact page on sicoconsultancy.com.